Privacy & cookie policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kajo-cosmetics.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This automatically collected data is referred to as “Device Information.”

We collect Device Information using the following technologies:

“Cookies”: Data files placed on your device or computer, often including an anonymous unique identifier. Learn more about cookies and how to manage them at allaboutcookies.org.
“Log files”: Track actions on the Site, collecting your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels”: Electronic files used to record browsing behavior.

When you make a purchase or attempt to make a purchase through the Site, we collect information from you, including your name, billing address, shipping address, payment information (credit card details), email address, and phone number. This is referred to as “Order Information.”

When we refer to “Personal Information” in this policy, it includes both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information collected to:

Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices and order confirmations).
Communicate with you about your order or inquiries.
Screen orders for potential risk or fraud.
Provide marketing information or advertisements, only in line with the preferences you’ve shared.

We use the Device Information collected to:

Identify and prevent potential risks or fraud.
Improve and optimize the Site by analyzing customer behavior.
Assess the performance of marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

Shopify: Our store is hosted on Shopify Inc., which provides our e-commerce platform. Shopify stores your data securely. Learn more about Shopify’s privacy practices here.
Google Analytics: We use Google Analytics to understand customer behavior on our Site. Learn more about Google’s privacy practices here or opt-out here.

We may share your Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.

YOUR RIGHTS UNDER GDPR

As an EU customer, you have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request corrections to your data if it is inaccurate or incomplete.
Erasure: Request deletion of your data (except when required for legal obligations).
Restriction of Processing: Request limits on how we process your data.
Data Portability: Receive your data in a portable format.

To exercise these rights, contact us at hello(at)kajo-cosmetics.com.

DATA RETENTION

We retain Order Information for six years for tax and legal compliance purposes. After this period, data is deleted unless required for ongoing legal obligations.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies to provide an optimized browsing experience. When visiting our Site, you can accept or manage cookies through our cookie banner.

Cookies used include:

Essential Cookies: Necessary for the website to function.
Performance Cookies: Help us analyze how you use the Site.
Advertising Cookies: Provide targeted advertisements.

You can adjust cookie settings in your browser or through our cookie banner.

DATA SECURITY

We use industry-standard security measures, including encryption and secure servers, to protect your Personal Information. Access to your data is restricted to authorized personnel only.

BEHAVIORAL ADVERTISING

We use your Personal Information to display targeted ads, including through Google Ads and Meta Pixel. You can opt out by managing your preferences on platforms like:

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised date.

CONTACT US

If you have questions about our Privacy Policy, or if you’d like to make a complaint or exercise your data rights, please contact us:

Email: hello(at)kajo-cosmetics.com
Mail: Kajo Cosmetics Oy, Matkusniemenkatu 46C5, 70840 Kuopio, Finland