Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Kajo Cosmetics Oy. Throughout the site, the terms “we,” “us,” and “our” refer to Kajo Cosmetics Oy. Kajo Cosmetics Oy offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the store are also subject to the Terms of Service. The most current version of the Terms of Service can always be reviewed on this page. We reserve the right to update or change these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following changes constitutes acceptance of those changes.

APPLICABLE LAW

These Terms of Service and any agreements for the provision of our Services are governed by and construed in accordance with the laws of Finland.

ONLINE STORE TERMS

  • By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence.
  • You may not use our products for illegal or unauthorized purposes.
  • You must not transmit any malicious code (e.g., viruses).
  • A breach of any of these Terms will result in immediate termination of your access to our Services.

INTELLECTUAL PROPERTY

  • All content, including images, videos, logos, and designs, remains the property of Kajo Cosmetics Oy or its licensors and is protected by copyright laws.
  • You may not reproduce, manipulate, or distribute our content without explicit permission.
  • Resellers or press are encouraged to contact us for marketing materials or brand guidelines.

GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time.
  • Credit card information is always encrypted during transmission.
  • You agree not to exploit any portion of the Service without express written permission.

DELIVERY AND UNCLAIMED PACKAGES

  • Delivery times and fees are detailed in our Shipping Policy.
  • Unclaimed packages will incur a fee of €15 to cover return costs.

PRODUCT INFORMATION

  • Our products include a “Best Before” date printed on the packaging. Products may still be safe to use after this date, but the scent or texture may degrade.

PAYMENT

Payment methods include:

  • Visa
  • Mastercard
  • American Express

Payments are securely processed via Klarna or PayPal.

USER COMMENTS AND FEEDBACK

  • By submitting feedback, you grant us permission to edit, publish, or use it in any medium.
  • Feedback must not violate the rights of any third party or include offensive or unlawful material.

ACCURACY OF INFORMATION

We strive for accuracy, but errors in pricing or descriptions may occur. We reserve the right to correct errors and cancel orders if needed.

CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. It is your responsibility to review them periodically.

CONTACT INFORMATION

For any questions about these Terms, please email us at hello@kajo-cosmetics.com.